Articles and books that we think are worth the time….
"The Power Of the
Obvious" - by Aldo Papone, American Express
The Feiner Points of Leadership: The 50 Basic Laws that will Make People Want to Perform Better for You . – Michael Feiner. This one has been recommended to us more than once!
Society for Organizational Learning - this group is doing innovative things around learning! Their purpose is to “discover (research), integrate (capacity development), and implement (practice) theories and practices of organizational learning." Read about them at www.solonline.org
Management - Achieving Results" CLO
Magazine, August 2004.
Performance Sales Organizations - Creating Competitive Advantage in the
Global Marketplace" A classic sales reference!
"Clued In : How to Create Customer Experiences so They Will Come Back Again and Again." by Lewis Carbone. Fascinating stuff on engineering customer experiences.
"Creating Significant Learning Experiences" - urges a shift from a content-centered approach to a learning-centered approach that asks "What kinds of learning will be significant for students?" – L. Dee Fink
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